Frequently Asked Questions – FAQs

Frequently asked questions (FAQ) or Questions and Answers (Q&A) are listed questions and answers, all supposed to be commonly asked in some context and pertaining to a particular topic.

The format is commonly used on email mailing lists and other online forums, where certain common questions tend to recur.


Tirumala FAQs

There are 7 important Theerthams around Tirumala. Three namely Papavinasanam, Akasaganga and Gogarbham are easily accessible and rest i.e., Thumburu Theertham, Ramakrishna Theertham, Kumaradhara & Pasupudhara Theerthams can be accessed by trekking. FRO Gogarbham Tirumala / DFO TTD@ 9849370152 can provide information and guide you. Route maps are available @ Note. For trekking it needs permission of Forest dept. (Divisional Forest Officer, Wildlife Management Division, Kapilatheertham, Tirupati. Ph. 9440810069, 0877- 2280980.
1. The property should be free from encumbrances/litigations. 2. The property should be in his / her own possession. 3. The property should be registered infavor of Lord Sri Venkateswara Swamy, represented by its EO, TTD., Tirupati. 4. Registration expenditure should be borne by donor him/herself.
You can donate Desavali cow yeilding 4 ltrs. of milk per day i.e., Ongole cow, gir cow, shaiwal cow. You can donate an amount of Rs. 30,000/- and above either in the form of DD or Cheque drawn in favour of the Executive Officer, TTD payable at Tirupati. You are requested to intimate the date of Godanam one day in advance and you are also requested to get pooja material to perform Godanam.
Please visit for details.
Gold Dollars can be purchased in Andhra Bank at Tirumala and Syndicate Bank at Sri Govindaraja Swamy Temple, Tirupati. It can also be purchased at TTD Information Centres located at Mumbai and Chennai.
TTD is arranging food in ghat road (Footpath) other donors are not allowed to do Annadanam in Footpath.
AP and other state Tempo vehicles (12+1) are allowed in ghat road.
Shankar Netralaya is located in Central Hospital, TTD Admn. Bldg. Compound, K.T .Road, Tirupati. For details kindly contact 0877-2264372.
Oldage Home has started at S.V. Poor Home in the name of Karunadamam in the year of 1991 June for oldage people who are below poverty line and without any care taker. The sanctioned strength is 75 and the present strength is 58.
Post the wedding cards to the Superintendent, Fair Copying Section, Administrative Building, K.T.Road, Tirupathi. TTD will send Aseervachanam, Kalyana kankanams and akshathalu.
Interested bidders may purchase Human hair only through e-auctions (on-line auctions) on the e-platform of MSTC Ltd., Visakhapatnam on 1st Thursday of every month. For any other details please contact: General Manager (Auctions), Marketing Department, T.T.Devasthanams, Hare Krishna Road, Tirupati – 517 501, A.P. Ph: 0877- 2264429 e-mail:
Pilgrims who are interested to perform should contact Hindu Dharma Prachara Parishad (0877-2230893, 2264490) which is located in SVETA Building, Tirupati.

Online Services

FAQs on Online Services

Pilgrims can avail TTD e-Services (Seva, Darshan, Accommodation, Sapthagiri Magazine, Hundi & Donations) using all Master and Visa Debit / Credit Cards and Net Banking facility. Foreign Cards and Mastero cards containing 20 digit numbers are not accepted.
Some times in view of late response from the payment gateway, the transaction will not be processed successfully. If any failure occurred in the transaction and amount got debited from the account the same will be refunded within 7 working days. In some cases due to technical issue the transaction will not be processed and the transaction status will have “Waiting for payment Gateway Response”. In this case, the transactions will be automatically be successed in case the amount got debited from the pilgrims account in most of the cases. The transaction status “Ticket released after a period of inactivity” shall be treated as failure in transaction if the transaction amount got debited from the pilgrim account the same will be refunded within 7 working days.
Please mail to and you can get within 24 hrs.
Pilgrims are requested to visit website to know the complete explanation of booking process, if any clarification required please contact TTD online services.
Booking of Arjitha Seva tickets through DD is dispensed with.
Pilgrims are requested to approach respective edarshan counter to know the availability of Rooms
If any field in the application is not answered or the mandatory fields are not filled then preview option will not be seen. Please recheck the application once again, If same error continues, please call back.
In case the sevak has not provided the required information and found that the identity proof is not valid or invalid service category or uploaded photo is not valid then the application will be rejected. The rejected status with relevant information will be sent to the pilgrims as SMS to his registered mobile immediately after rejection and also sevak can know through website by providing reference number.
Pilgrims are requested to go to the Reception counters at CRO, Kousthubam, MBC-34 & SPGH to book the rooms, the availability of rooms will be displayed on digital boards in respective counters. The rooms will be provided on first cum first serve basis.
IP Address restriction is removed from Internet Booking.
14000 quota for pilgrims coming from Alipiri Mettu and 6000 Quota for devotees who choose Sri Vari Mettu pathway.
No need to book tickets for children below 12 years age. ID proof of the child is mandatory (Aadhar card)
Please send a mail with transaction details to Your ticket will be automatically updated in booking history within a week or according to the priority. The same will be intimated via SMS and phone call.
Pilgrims are sent with activation link to their email ID registered with TTD. Pilgrims need to click on the activation link received to get activated. If not received activation link, please contact TTD call Center.